Terms & Conditions

TERMS & CONDITIONS

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY ACCESSING THE SITE AND USING THE SERVICES YOU AGREE TO BE BOUND BY THESE TERMS & CONDITIONS. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS OF SERVICE, YOU MAY NOT ACCESS OR USE THIS SITE OR SERVICES.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless The Chara Project, our subsidiaries, affiliates, officers, directors, co-branders and other partners, employees, consultants and agents, from and against any and all third-party claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys’ fees and court costs) that such parties may incur as a result of or arising from: (i) your use of the Content, Site, or Services; (ii) your violation of these Terms & Conditions, (iii) your violation of any rights of any other person or entity; or (iv) any viruses, Trojan horses, worms, time bombs, cancelbots or other similar harmful or deleterious programming routines input by you into the Site or Services.

TERMS OF WEBSITE USE

For the purposes of this document, "company" is defined as The Chara Project. The following are terms of a legal agreement (“Agreement”) between you and Company. These terms and conditions apply to a user (“user,” “you,” or “your”) who accesses, browses and/or otherwise uses this Web site (“Site”) and/or the services provided by this Site (“Services”). By accessing, browsing and/or otherwise using this Site, you acknowledge that you have read, understood and agreed to be bound by these terms and conditions, and to comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations. If you do not agree to all of these terms and conditions, you may not access, browse and/or use this Site. The material provided on this Site is protected by law, including, but not limited to, United States copyright law and international treaties. Please read this Agreement carefully as it governs your use of the Services and this Site. If you have any questions regarding this Agreement, or any agreement or document herein incorporated, please contact Company at hello@thecharaproject.com.

Please read these Terms & Conditions carefully before you start to use the site. By using our site, you indicate that you accept these Terms & Conditions and that you agree to abide by them. If you do not agree to these Terms & Conditions, please refrain from using our site.

TERMS OF SERVICE

All Services delivered by The Chara Project, as well as information on our website www.thecharaproject.com, are meant to help you learn how to study the Bible. Our coaching service is NOT professional mental health care or spiritual direction for your life, nor should be considered as such. 

In that spirit, by purchasing coaching services from The Chara Project and their Coaches, you confirm that you have read and agreed to each statement and that you wish to proceed:

  • I understand that the Chara Coaches do not function as a licensed mental health professionals and the coaching services I will be receiving from my Coach are different from and should not be a substitute for therapy, psychotherapy, psychoanalysis, mental health care, or professional counseling and I will not use it in place of any form of therapy. Therefore, for the best interest of myself, if at any point in time the content of the conversation goes beyond the scope of Biblical coaching, outside counsel will be referred.

  • I understand that coaching is not intended to diagnose, treat, or cure any mental health conditions, replace psychiatric interventions, recovery from past abuse, financial assistance, legal counsel or other professional services. 

  • I understand that Chara Coaching is not financial advice and any decisions and actions I may take in that regard are done without a Chara Coach’s advice or recommendation, and are purely my responsibility.

  • I understand and agree that I am fully responsible for my well-being during my coaching sessions, and subsequently, including my choices and decisions.

  • I understand that all comments and ideas offered by my Coach are solely to aid me in achieving my defined goals. I can give my informed consent, and hereby give such consent to my Coach to assist me in achieving such goals and aims.

  • I understand that my Coach will protect my information as confidential unless I state otherwise in writing. If I report child abuse, elder abuse, or neglect, or threaten to harm myself or anyone else, I understand that necessary actions will be taken and my confidentiality agreement will be limited in this capacity. Furthermore, if my Coach is ordered by a court to provide information or to testify, they will do so to the extent that the law requires. 

  • I understand that the use of technology is not always secure and I accept the risks of confidentiality in the use of email, text, phone, and other technology.

  • I hereby hold harmless and release, waive, acquit and forever discharge my Coach, any agents, successors, assigns, personal representatives, executors, heirs, and employees from every and any claim, suit action, demand, or right to compensation for damages I may claim to have or that I claim have arisen out of acts or omissions by myself or by my Coach as a result of the advice given by my Coach or otherwise resulting from the coaching relationship contemplated by this agreement. I further declare and represent that no promise, inducement, or agreement not expressed in this agreement has been made to me to sign this agreement. This agreement shall bind my heirs, executors, personal representatives, successors, assigns, and agents.

  • When purchasing a coaching session, you are agreeing with our Terms & Conditions.

RELIANCE ON INFORMATION POSTED & DISCLAIMER

The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.

We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

ACCESSING OUR SITE

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

PURCHASES AND PAYMENT

We accept the following forms of payment: 

-  Visa

-  Mastercard

-  American Express

-  Discover

-  PayPal

You agree to provide current, complete, and accurate purchase and account information for all purchases of the products and services made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. If your order is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

REFUND POLICY FOR ALL PRODUCTS AND SERVICES 

Programs and product fees: There are no refunds offered for physical products, or programs, including membership dues, coaching servicess, printables, eBooks, courses.

INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off, and download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organization to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged. You must not use any part of the materials on our site for anything other than for personal use without obtaining a license to do so from us or our licensors.

OUR SITE CHANGES REGULARLY

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

OUR LIABILITY

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

    • loss of income or revenue;

    • loss of business;

    • loss of profits or contracts;

    • loss of anticipated savings;

    • loss of data;

    • loss of goodwill;

    • wasted management or office time; and

for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE

We process information about you in accordance with our privacy policy.  By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

USER PROVIDED CONTENT

To operate the Services, we need to be able to do various things with your User Contributions. By providing any User Contributions on or through the Services, you grant us and our licensees the perpetual, non-exclusive, sublicensable, transferrable, worldwide, irrevocable and fully paid-up right and license to use, reproduce, modify, perform, display, distribute, disclose to third parties, commercialize and create derivative works from all User Contributions for any purpose without attribution or payment to you.

We have the right, but aren’t required, to monitor, edit and remove any User Contributions. We don’t take responsibility or assume liability for any User Contributions. Keep in mind that our Services have a lot of activity, so it’s difficult to keep up with everything that users do on the Services.

VIRUSES, HACKING AND OTHER OFFENSES

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offense under the Computer Fraud and Abuse Act 1986. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

LINKS FROM OUR SITE

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.  When accessing a site via our website we advise you to check their Terms & Conditions and privacy policies to ensure compliance and determine how they may use your information.

THIRD-PARTY WEBSITES AND CONTENT

The Site may contain (or you may be sent via our Service) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third Party Websites accessed through the Service or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms & Conditions no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Service or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

OTHER COUNTRIES

We control and operate the Site from our offices in the United States of America. We do not represent that materials on the Site are appropriate or available for use in other locations. Persons who choose to access the Site from other locations do so at their own risk, and are responsible for compliance with the laws of that territory.

JURISDICTION AND APPLICABLE LAW

The Utah courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

TheseTerms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Utah.

NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT OR INTELLECTUAL PROPERTY INFRINGEMENT

Company respects the intellectual property of others, and we ask our Users to do the same. Company may, in appropriate circumstances and at its discretion, disable and/or terminate the accounts of users who may be repeat infringers. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide Company with the following information:

  • an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;

  • a description of the copyrighted work or other intellectual property that you claim has been infringed;

  • a description of where the material that you claim is infringing is located on the site;

  • your address, telephone number, and email address;

  • a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

  • a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf. Company may be reached for notice of claims of copyright or other intellectual property infringement can be reached as follows: By email: hello@thecharaproject.com.

STATUTE OF LIMITATIONS

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of this Site, the Services, or this Agreement (or any other agreement incorporated herein), must be filed within one (1) year after such claim or cause of action arose or forever be barred.

VARIATIONS

We may revise these Terms & Conditions at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these Terms & Conditions may also be superseded by provisions or notices published elsewhere on our site.

LIMITATION OF LIABILITY

IN NO EVENT SHALL COMPANY OR ANY COMPANY THIRD PARTIES BE LIABLE FOR ANY DAMAGES, including, without limitations direct, indirect, special, incidental, or consequential, damages, damages results from lost profits, lost or damaged data or business interruption arising out of or relating to the use, or inability to use, the Services, this Site, any websites linked to this site, the materials, software or other information contained in any or all such Sites, whether based on warranty, contracts, statutes, regulations, tort (including, but not limited to, negligence) or any other legal theory and whether or not advised of the possibility of such damages. If your use of the materials or information from this site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall the total and aggregate liability of any party under this agreement for any cause of action or reason whatsoever exceed $100.00 or the total fees you paid to us during the 3 month period preceding the events giving rise to the liability, whichever is greater. Your sole and exclusive remedy under this agreement is to discontinue the use of the Services. The liability of any party under this agreement shall be cumulative and not per incident.

DISCLAIMER OF WARRANTIES

YOU AGREE THAT USE OF THE SERVICES AND THIS SITE IS AT YOUR SOLE RISK. The Services and this Site including but not limited to all software, functions, materials, and information, are provided on an “as is” and “as available” basis, and company (including, without limitation, its subsidiaries, affiliates, officers, employees, agents, partners, licensors, independent consultants, subcontractors, distributors, or any client of company (collectively, “company third parties”)) assumes no responsibility for the timeliness, deletions, mis-delivery or failure to store any of your communications, data, content, or personalization settings. TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, COMPANY AND COMPANY THIRD PARTIES HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, QUIET ENJOYMENT, TITLE, MERCHANTABILITY OF COMPUTER PROGRAMS AND INFORMATIONAL CONTENT. Neither company nor any company third parties make any warranty that this Site, the software, the materials, the products, or the Services will be uninterrupted, timely, secure, or error or virus free or that any defects in the Site, the software, the materials, the products, or the services will be corrected; nor do company or any company third parties make any warranty as to the results that may be obtained from, or the accuracy or reliability of any information obtained through, the use of the Services or this Site. You understand and agree that any materials and/or data downloaded or otherwise obtained through the use of the Site and the Services is done at your own discretion and risk and that you will be solely responsible for any damage to a computer system or loss of data that results from the download of such material and/or data. No advice or information, whether oral or written, obtained by you through the Services shall create any warranty not expressly made herein. Certain states laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the disclaimers contained herein may not apply to you and you may have additional rights.

YOUR CONCERNS

If you have any concerns about material which appears on our site, you may email us at hello@thecharaproject.com

or by post to: The Chara Project, PO Box 900997, Sandy, UT 84090, United States

Last updated: January 19, 2023